Occasionally a Mediasite Desktop Recorder (MDR) presentation may have a status of Uploaded in the application, but the presentation is not viewable or actively processing in MyMediasite. Sometimes it is possible to successfully re-upload the presentation.

To upload a previously recorded desktop presentation, go to My Mediasite and click “Add Media.”

Choose the middle option, “I want to upload an existing desktop recording.”

Enter the video name and details and click “Create and Launch.”

You may receive a message from the browser. Click "Open Mediasite Desktop Recorder 2."

When the Mediasite Desktop Recorder application opens on your computer, it should show all of your previous recordings. Click “Upload” for the video that initially failed to upload.