Zoom is an online meeting platform that enables you to communicate with students and colleagues in real time.

Using Zoom in your face-to-face classroom? Contact the IT Help Desk for more information and technical assistance.

Zoom Portal

The KU Zoom portal can be accessed at https://kutztown.zoom.us/.

First Time Setup

Technical requirements

Check here for a checklist of supported and recommended hardware, operating systems, and browsers.


View Zoom's accessibility statement.

General set-up for all users

Audio: test and troubleshoot your audio settings.

Video: test and troubleshoot your video settings.

Participation via telephone

Calling into a Session: participate via telephone.

Technical support

Report an Issue: contact Zoom technical support.



Known issues

Network Connections

Participant FAQs

Using Zoom at KU

For instructors/session hosts

Creating sessions

Create a Zoom Room (D2L Users)

Create a Zoom Room (Non-D2L Users)

Accessing your Zoom rooms

Hosting a Session

Know the Tools: Information on all of the available host tools.

Recording Sessions: recording to the cloud in Zoom and sharing with students.

Screen Sharing: Information on sharing content during a session, including applications, presentations, and interactive whiteboards.

Breakout Rooms: Creating groups in separate rooms to facilitate collaboration.

Managing Participants: Information on managing and promoting participants and privileges.

Polling: Using polls to engage participants.

Chat: Details on the text-based chat.

Not finding what you need? Visit the Zoom Help Center to view all of the available articles and videos.

For students/session participants

Getting started

Finding Your Way Around: Information on navigating Zoom.

Joining a session: Instructors may schedule Zoom sessions inside or outside of D2L.

Accessing Recordings: Information on accessing a recorded session (please note that not all sessions are recorded).

During a session

Breakout rooms: Your Instructor/Host may assign you to a breakout room to facilitate small group collaboration.

Chat: using public and private chat in Zoom.

Co-hosting in Zoom: Your instructor/Host may promote you to a 'presenter' during a session. This role comes with elevated permissions for uploading and sharing content.

Not finding what you need? Visit the Zoom Help Center to view all of the available articles and videos.

Zoom for mobile

Zoom for Mobile Devices: information on using Zoom on phones and tablets.